Gaya APA

Kaplan, R, S., Norton, D, P. (2004). STRATEGY MAPS : Converting Intangible Assets Into Tangible Outcomes . America: Harvard Business.

Gaya MLA

Kaplan, Robert, S.., Norton, David, P.. "STRATEGY MAPS : Converting Intangible Assets Into Tangible Outcomes". America: Harvard Business, 2004. Book-MPI.